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After finding out that we’re expecting our second child in October, my husband and I started talking seriously about trading in my sedan for a minivan or SUV. On our buyer’s journey, we were able to complete most of the awareness and consideration phases on our...

Mapping the buyer’s journey is crucial to business success. Buyers have different needs at different stages of their buyer journeys. It’s important to understand the buyer’s context and identify the questions that need to be addressed at each stage....

It's all about the insight. “The single biggest incremental opportunity to drive growth isn’t in the products and services you sell, but in the quality of the insight you deliver as part of the sale itself.”...